Shopper Gaze is owned by SHOPPERGAZE PRIVATE LIMITED (“we”, “us”, or “our”). Our priority is to protect the privacy of our Customers/Users (you/ your). When you use our payment services, your financial and personal information is collected, used, and protected. It is the purpose of this Privacy Policy to inform you about these activities. Before using our payment channel, please read this Privacy Policy carefully as you will be bound by its terms. We are committed to protecting your privacy and value your trust.
Information Collection
We collect many types of user data in order to ensure a safe and efficient payment process. This information includes your name, your contact information, and your billing information. Additionally, we may collect information about your past purchases and how you paid, as well as the goods or services you purchased. In order to improve security and prevent fraud and illegal access, we automatically collect technical data, including IP addresses, device details, and browser information.
Information Usage
We collect data primarily for the purpose of processing transactions and transferring money securely. As well as complying with legal requirements, preventing fraud, and verifying your identity, we may use your information. It is our policy not to rent, sell, or provide your personal information to third parties for marketing purposes without your express consent. We might use the information you provide to improve the user experience, debug problems, and improve our services.
Cookies
Cookies and other tracking technologies are used on our website to improve your browsing experience and payment gateway efficiency. In order to recognize you and remember your preferences, we store small text files called cookies on your device.
Information Security
The security of your information is of utmost importance to us. Both transmissions and storage of your data are protected by security features and encryption technologies that are industry standards. Your personal and financial information is only accessible to authorized individuals as needed to process payments through our payment gateway. Identifying and addressing potential weaknesses and risks is part of our routine security auditing and assessment process. You are responsible for actively contributing to your online security by keeping your login credentials and personal information confidential, even though we take all reasonable precautions to protect your information.
Links to Third-party Websites
Our payment gateway website may contain links to unaffiliated third-party websites or services. The following websites have been included for your convenience and information. We do not support or have any influence over the privacy policies of these third-party websites. If you are considering doing business with a company, we recommend that you read their privacy statement first. If you visit third-party websites through links on our site, we are not responsible for the security or privacy of any information you provide. When visiting websites outside of our payment gateway domain, use caution since your interactions with these third-party sites are at your own risk.
Retention of Information
The personal and transactional information you provide will only be kept as long as required by applicable laws and regulations or for the purposes described in this privacy statement. Whenever your information is no longer needed for the purposes it was collected, we will securely erase or anonymize it. If it is necessary to satisfy legal requirements or resolve disputes, some data may need to be kept for a longer period of time.
Sharing of Information
No financial or personal information about you is ever traded, rented, or sold for marketing purposes. You may be asked to share your data with dependable partners and service providers who help us with customer care, transaction processing, and payment gateway security improvements. Further, we may disclose your information if required by law, or in response to court orders, government laws, or legal requests. While maintaining the privacy of your personal information, we may occasionally share aggregated and anonymized data with third parties for research or analysis.
Legal Obligations
It is our commitment to honor our legal responsibilities when collecting, handling, and protecting your financial and personal information. As a result of a legal requirement or authorized request, we may be required to disclose your data to comply with applicable laws, rules, or governmental authorities. We are committed to securing your information legally because protecting your privacy is and always will be our top priority.
User’s Rights
The data we collect and handle about you as a user of our payment gateway is protected by specific rights. It is your right to know what information we have about you and how it is used. Whenever you think that any of the information we have is inaccurate or incomplete, you have the right to ask for updates or changes. According to current privacy regulations, you can also restrict or limit how your data is used, and you can object to its processing for specific reasons.
Options to Opt-out
When it comes to the collection and use of your personal information, we respect your choices. Data collection activities can be avoided if you do not wish to participate. If you wish to revoke your consent for any particular data processing activity, please contact the privacy team using the contact information provided in this policy. Some functionality of our payment gateway may not be available to you if you choose not to participate in specific data processing activities.
Children’s Privacy
Keeping children's privacy secure is one of our top priorities. Payment gateway services are not available to individuals under 18 years of age. It is not our intention to collect or request personal information from children. Whenever we become aware of such information, we will immediately remove it from our records. The contact information listed in this policy can be used if you believe a kid has provided us with personal information without their parents' approval. The issue will be resolved as soon as possible.
Changes to Privacy Policy
In order to reflect changes in our services, technological advances, and changes in law, we may periodically update and modify our privacy statement. To stay informed about how we manage your money and personal information, please review our Privacy Policy periodically. When you use our payment gateway in the future, you agree to the updated conditions regardless of any changes to this privacy policy.
PCI DSS Compliance
We strictly adhere to the Payment Card Industry Data Security Standards (PCI DSS), which are strict security regulations designed to protect sensitive payment card information. We take financial information very seriously, as it is very sensitive to us. We implement strong security measures that are continuously updated to protect your credit card information. The PCI DSS regulations are met by our payment gateway, which ensures secure payments and cardholder data.
Encryption
The encryption techniques we use ensure the security and privacy of your data during transmission. You can protect your private information from illegal access and third-party interception by encrypting it. The encryption we use demonstrates our commitment to providing our users with the highest level of security and data protection.
Data Breach Notification
In the event of a data breach that compromises your personal information, we will notify you and the appropriate authorities as soon as possible. As part of our notification procedure, we will communicate promptly and transparently the type and scope of the data breach, any associated risks, and the steps we are taking to resolve it. We will do everything in our power to promptly notify those affected in order to strike a balance between openness and confidentiality. Should you suspect that someone has accessed your account without authorization or if you have concerns about a possible data breach, please contact our privacy team.
Contact Us
Please do not hesitate to contact us with any questions or concerns regarding our privacy policy.
support@shoppergaze.com