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SHOPPERGAZE PRIVATE LIMITED ("we," "us," or "our") owns Shopper Gaze. These Terms and Conditions dictate the use of this website. We aspire to provide our users/customers ("you", or "your") with the most premium payment processing experience. Terms and conditions outline the rules and regulations for using our services. You agree to comply with these terms and conditions when you access or use our payment gateway. It is important to read them carefully in order to facilitate a smooth and mutually beneficial payment process. To make payments seamless and secure, we strive to meet the needs of our users.

User Agreement

The terms and conditions outlined in this User Agreement apply to our payment gateway services. By using our services, you acknowledge that you have read and understood these terms. The responsibility for maintaining the confidentiality of your account credentials and ensuring that your account is used legally rests with you. Ensure that no one else accesses or misuses your account without your permission.

Account Registration

In order to use our payment gateway services, you must first register with us and provide us with accurate and complete information about yourself. It is your responsibility to protect the security and confidentiality of your account credentials. Your creation of an account certifies that you are of legal age and can enter into legally binding contracts in your country. The use of our services is not permitted by minors. It is important that you provide accurate, current, and comprehensive information on the registration form. To ensure that the information about your account is accurate, please correct any inconsistencies or out-of-date data as soon as possible. If you suspect that someone has accessed your account illegally, please let us know as soon as possible. We are not responsible for any losses or damages incurred as a result of unauthorized access to or misuse of your account.

Authorized Users

Accounts and rights related to your account may not be lent, assigned, or shared with anyone or any organization. You can only use your account for personal purposes. It is your responsibility to monitor any activities made using your account, including those made by any authorized users you designate. All authorized users should read these terms and conditions and agree to follow them. You are solely responsible for the consequences of any activities, transactions, or liabilities made by authorized users.

Description of Services

Online payments can be processed safely and easily with the help of our payment gateway. This service facilitates the initiating, approving, and overseeing of electronic transactions, such as fund transfers and payments. The merchant or service provider may offer credit and debit cards, bank transfers, and electronic wallets as payment options. A payment gateway allows users to donate, pay off merchant balances, and purchase goods and services. Though we work hard to ensure that our payment gateway is always available, it may occasionally experience technical difficulties. If users encounter any errors or disturbances while using the service, they should report them. When using our payment gateway, users must comply with all applicable laws, rules, and terms and conditions. Your account may be suspended or you may face legal action if you engage in abuse, fraud, or infractions.

Fees and Charges

In the event that you use our payment gateway services, we reserve the right to charge you additional fees and levies. These transactions will be disclosed to you in advance if there are any costs involved. You are responsible for reading and understanding these fees before moving forward. Depending on the type of transaction and the payment method selected, transaction costs may vary. The fee covers the costs associated with arranging and processing your payments securely. At any time, we may alter or change our price schedule; these adjustments will take effect immediately. Regularly reviewing our terms and conditions will keep you informed about any changes.

Payments Processing

Through our payment gateway, we strive to provide secure and quick electronic payment processing. The following steps are taken when you initiate a payment transaction on our platform. A payment gateway will request authorization from your financial institution or payment provider when you submit a payment request. To verify that the transaction will be funded or financed fully, this authorization is required. As soon as authorization is received, a confirmation of the completed transaction will be sent, including a transaction ID, receipt, or notification. In response to your payment request, I attest to its fulfillment. You can access detailed records of all your payments, including the date, amount, and recipient, through your account.

Data Security

In order to protect your private information, we adhere to the strictest security standards. Our payment gateway uses strong security measures to protect your information during every transaction. All data sent over our platform is encrypted using industry-standard encryption techniques. By doing this, you can be sure that your payment details are kept private and unavailable to unauthorized individuals. Compliance with industry standards and legal regulations ensures the security and privacy of your data. Compliance will be audited and analyzed regularly as part of our commitment to compliance. Even though we take every reasonable precaution to keep your information safe, you remain an essential part of the process. Your passwords must be updated regularly, your account details must be kept private, and any unusual activity must be reported immediately.

Users Responsibility

It is essential that you keep your account information up-to-date, including your contact information and payment options. If there are any updates or modifications, please share them as soon as possible. It is important to keep passwords, account information, and any other forms of authentication you use to access our payment gateway secure. By sharing this information or using careless security measures, you may compromise your account's integrity. If you use our services for legitimate purposes, we ask that you do so only. It is strictly prohibited to engage in any illicit or fraudulent activity, such as unauthorized access or payment disputes.

Prohibited Activities

Including chargebacks or unauthorized payment disputes, you cannot initiate or assist in fraudulent transactions. Data, accounts, and systems of another person cannot be accessed without authorization. Users are prohibited from circumventing security protocols or gaining unauthorized access to any part of our platform. It is not acceptable to use our services to finance illicit activity, launder money, or engage in any other activity that violates national law. You are prohibited from engaging in any harmful or destructive activity, including spamming, phishing, malware distribution, or any other actions that threaten the integrity or security of our platform.

Intellectual Property Rights

There is intellectual property on this website owned by SHOPPERGAZE PRIVATE LIMITED, including but not limited to text, graphics, logos, photos, and software, all of which is protected under relevant copyright and trademark laws. In order to use the payment gateway's services, users are granted a limited, nonexclusive, and revocable license to this website's content. You are strictly prohibited from reproducing, distributing, modifying, or using any part of this website without written permission from the website owner. Should its intellectual property rights be violated, SHOPPERGAZE PRIVATE LIMITED reserves the right to file a lawsuit and seek damages and injunctions.

Privacy

You can trust us to protect the confidentiality of your personal information. You can find more information about how we handle your personal information on our Privacy Policy page.

Account Termination

In the event that we detect fraud, violations of our terms and conditions, or other activity that compromises the integrity and security of our platform, we reserve the right to cancel or suspend any user account at our sole discretion.

Limitation of Liability

Even though we strive to provide a reliable and safe payment gateway service, the use of our platform is at the user's own risk. If you use our services or cannot use them, we are not liable for any direct, indirect, incidental, consequential, or punitive damages. As a payment gateway provider, we do not offer any guarantees or warranties regarding precision, dependability, or accessibility. By using our services, users accept that they are provided "as is" and "as available." Our users are aware that we may act as a middleman in transactions with outside service providers. The activities, materials, or services provided by these third parties are not endorsed by us, and disagreements must be resolved directly with them. Users are solely responsible for maintaining the accuracy of all transactions made through our platform and managing their financial information. In the event that an erroneous or illegal transaction results in monetary losses or harm, we will not be responsible. Events beyond our reasonable control, such as natural catastrophes, war crimes, or technological malfunctions, may cause delays, interruptions, or malfunctions in our services. It is our goal to restore service as quickly as possible in these situations.

Indemnification

By using our payment gateway services or violating any of our terms and conditions, users assume all liability and agree to hold us harmless from any claims, liabilities, losses, damages, costs, or expenditures, including legal fees. By participating in this indemnification, the user is protected against any third-party claims arising out of activities or transactions made possible by our platform, including, but not limited to, claims made by customers, vendors, and other users. Any claim, or potential claim, that users believe could give rise to this indemnity duty must be reported immediately to us. Our ability to defend against these claims might be limited if you do not provide us with such information.

Law of Governance

Any dispute arising from these Terms and Conditions shall be resolved by Indian courts in accordance with Indian law.

Resolving Disputes

A fair and unbiased arbitration procedure will resolve disputes arising from the use of our payment gateway services. According to both users and our organization, binding arbitration is the only way to resolve such issues. The parties have mutually agreed to follow the rules and procedures of a recognized arbitration institution throughout the arbitration. Arbitration will take place at a location chosen by the arbitration organization. The arbitration clause will be enforced in accordance with current legislation. The arbitration clause and the Terms and Conditions will remain in full force and effect in the event that any portion of this clause is found unenforceable.

Terms and Conditions Changes

We may amend or revise these terms and conditions at our discretion to reflect changes in our services, changes in the law, or any other justifiable reason. It is recommended that users periodically review the terms to stay up-to-date on any changes. If you continue to use our payment gateway services after amended terms are posted, we will assume you agree to those changes. It is recommended that users stop using our services if they do not agree with the updated terms.

Contact Us

Please do not hesitate to contact us if you have any questions or concerns about our terms and conditions.
support@shoppergaze.com